Legal

Privacy Policy

Last revised on: June 3, 2026

Hey Capto Inc. ("Company", "Hey Capto" or "We") respects your privacy and is committed to protecting it through our compliance with this policy. This policy applies to the Hey Capto business-to-business website, software offerings, and platforms accessible through our website (collectively, the "Website"). The Website is intended for use only by business users acting on behalf of their employer or organization. Consumer-facing offerings, including any future direct-to-consumer report purchases or third-party payment processing, will be addressed in a separate or updated privacy notice before launch.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. We use your personal data to provide and improve our platform. By using the platform, you agree to the collection and use of information in accordance with this privacy policy. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see “Changes to Our Privacy Policy” below). Any changes to this Privacy Policy will be effective immediately on posting the updated Privacy Policy unless otherwise stated or as required by applicable law (for example, notice and opt-in or opt-out consent may be required). Your continued use of this Website after we make changes is deemed to be acceptance of those changes to the fullest extent permitted by applicable law, so please check the policy periodically for updates.

1. Scope of Hey Capto Privacy Policy

This Privacy Policy applies to all aspects of our Website as well as to information we may collect offline. This Website may link to or incorporate websites or content hosted and served by others over which we have no control, such as third-party websites, online properties, platforms, social media, or systems, which are each governed by the privacy policy and business practices of the third party. You understand and agree that Hey Capto is not responsible for the security, privacy, or business practices of any third party.

This policy applies to information we collect

On this Website and all associated Hey Capto software and web apps.

In email, text, and other electronic messages between you and this Website.

When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by the Company or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

2. Your Information

2.1 Information We Collect About You and How We Collect It. We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, e-mail address, postal address, telephone number, job title, employer or organizational affiliation, payment information, and any other identifier by which you may be contacted online or offline, including IP addresses and cookie identifiers (collectively, “personal information”); and/or

About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.
2.2 Information you provide. The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use or creating an account on our Website, purchasing our products, subscribing to our services, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.

Billing and subscription information processed through the Website or under a separate customer agreement. If payment-card processing is introduced, Hey Capto will use a third-party payment processor and will not intentionally store raw payment-card numbers on its own systems.

Records and copies of your correspondence (including email addresses), if you contact us.

Your responses to surveys that we might ask you to complete for research purposes.

Any other information, content or documents you upload to the Website.

The Website is not currently configured as a public posting or social platform. To the extent the Website allows users to submit, upload, generate, or otherwise make available data, files, reports, property inspection information, or other materials in the future, those materials will be treated as private to the applicable account or organization except as authorized by you or your organization, as necessary to provide the Website, or as otherwise described in this Privacy Policy or a separate customer agreement.

The Website may include or process property-level data, including property addresses, geospatial coordinates, structural attributes, risk indicators, inspection data, and related public or private-source information. Some property-level data may relate to persons who do not directly provide information to Hey Capto. Where such data includes personal information, Hey Capto will process it in accordance with this Privacy Policy and applicable law, including any transparency or notice obligations that apply to information not collected directly from the individual.

2.3 Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or online services, but we do not currently use targeting cookies or third-party advertising networks on the Website. Where required by law, you may manage non-essential cookies through the Website cookie-preference center or the controls made available on the Website.

The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our Website usage statistics and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Improve the services we provide to our users.
Recognize you when you return to our Website.
We use cookies and similar technologies (collectively, “Cookies”) for this automatic data collection. We classify Cookies in the following four categories:

Essential Cookies. Essential Cookies are necessary for the Website to function and cannot be switched off without affecting your ability to use the Website. They are usually only set in response to specific actions you take on the Website, such as retaining search results where you use an internal search function or setting your Cookies preferences. Essential Cookies seldom collect and use any personal information, though they may contain an ID code which allows the Website to distinguish you as an individual visitor from all other visitors on the Website at the same time. Essential Cookies are typically session Cookies and only retain data for the duration of your visit to the Website. We use essential Cookies as we believe it is in both our and your legitimate interests to enable the Website to work properly.

Functional Cookies. We use functional Cookies to understand how the Website is used and to customize and enhance the Internet experience of users. When you revisit the Website, we may recognize you by a functional Cookie and customize your experience. For example, once you have completed the registration process, a functional Cookie will be used to avoid you having to register again. The retention period of functional Cookies varies from the duration of your visit to the Website up to two years, depending on the purpose of the Cookie.

Performance Cookies. We use performance Cookies to collect and track information such as demographic information, domain names, computer type, browser types, screen resolution, and other statistical data involving the use of the Website. We use performance Cookies to help us understand who uses the Website and to improve and market it, as well as our other services. We also use performance Cookies in connection with Website pages and email messages in certain formats to track the actions of Website users and email recipients, to determine the success of marketing campaigns and to compile statistics about Website usage and response rates.

Targeting Cookies. Hey Capto does not serve advertisements to users of the Website and does not use third-party advertising networks on the Website. Targeting Cookies are not currently used on the Website.

Where Cookies are not strictly necessary for the operation of the Website, we will obtain your consent before placing such Cookies on your device, and you may manage your preferences at any time through our cookie-preference center available on the Website (or by adjusting your browser settings as described above).

We may collect certain information automatically, including information that may be considered personal information under applicable law, such as IP addresses, device identifiers, cookie identifiers, usage data, and similar technical information. We may maintain this information separately or associate it with other personal information we collect or receive.

2.4 Third-Party Use of Cookies and Other Tracking Technologies. Some content on the Website may be served by third-party service providers (such as mapping, geospatial and analytics tools) that may use cookies or similar tracking technologies in connection with the provision of their services. We require all such third-party service providers to meet our security standards through contractual obligations, including Data Processing Addendums where required. We do not control these third parties’ tracking technologies. For information about how you can opt out of non-essential tracking, see “Choices About How We Use and Disclose Your Information” below.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To use data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

To contact you with respect to items, products or services that are germane to the products and services that the Company might provide you.

To allow you to participate in interactive features on our Website.

In any other way we may describe when you provide the information.

For any other purpose with your consent.

To train, develop, validate, evaluate, fine-tune, and improve Hey Capto artificial-intelligence and machine-learning models, algorithms, scoring engines, datasets, and related products and services, subject to de-identification, aggregation, anonymization, contractual restrictions, and other privacy-protective measures where appropriate or required by law.

We may use your business contact information to contact you about Hey Capto products or services that may be of interest to you. We do not currently use personal information for third-party cross-marketing programs. You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us at privacy@heycapto.com.

We do not currently sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under applicable U.S. state privacy laws. Hey Capto may create, license, sell, or otherwise commercialize de-identified, anonymized, aggregated, or statistical data that does not identify any individual or specific customer. If Hey Capto changes its practices so that it sells personal information or shares personal information for targeted advertising within the meaning of applicable law, Hey Capto will update this Privacy Policy and provide any opt-out rights required by law before doing so.

4. Retention and Transfer of Information

4.1 Retention of Your Personal Information and Data

The Company will retain your personal information and data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal information and data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain your usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our platform, or we are legally obligated to retain this data for longer time periods.

4.2 Transfer of your Personal Data

Your personal information and data is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer, subject to any additional requirements for international users referenced in Section 4.3.

The Company will take all steps reasonably necessary to ensure that your personal information and data is treated securely and in accordance with this privacy policy and no transfer of your personal information and data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4.3 International Users

Hey Capto is based in the United States and may process information in the United States and other jurisdictions where Hey Capto, its affiliates, service providers, or customers operate. Those jurisdictions may have data protection laws that differ from the laws where you are located.

Where required for transfers of personal information from the EEA, UK, or Switzerland to the United States or other jurisdictions that have not been deemed adequate, Hey Capto will rely on appropriate transfer mechanisms, such as the Standard Contractual Clauses, the UK International Data Transfer Addendum, or other legally recognized safeguards.

Hey Capto is subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) by virtue of its wholly owned subsidiary operating in Porto, Portugal, and through its processing of personal data of individuals located in the European Economic Area. Hey Capto has implemented, and continues to maintain policies, processes and controls designed to achieve and sustain GDPR compliance. Hey Capto transfers personal data from the EEA to the United States on the basis of Standard Contractual Clauses (“SCCs”) adopted pursuant to European Commission Decision 2021/914. Enterprise customers may request a copy of Hey Capto’s standard Data Processing Addendum, incorporating the applicable SCCs, by emailing privacy@heycapto.com. Hey Capto will execute a Data Processing Addendum with any customer whose processing activities require one under applicable law.

5. EU/UK/Swiss Data Protection Rights

If you are located in the EEA, the UK or Switzerland, the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the UK GDPR or the Swiss Federal Act on Data Protection (as applicable) provides you with certain rights in relation to your personal information. For purposes of these laws, Hey Capto Inc. is the controller of your personal information unless your organization has separately specified otherwise. Hey Capto’s processing is based on one or more of the following lawful bases under Article 6 GDPR: (i) the necessity of processing for the performance of a contract; (ii) the necessity of processing for compliance with a legal obligation; (iii) the legitimate interests pursued by Hey Capto or by a third party (such as securing and improving the Website and developing analytical and AI capabilities); and (iv) where required, your consent. Subject to applicable law, you have the right to: (a) access your personal information; (b) request that we rectify inaccuracies; (c) request erasure; (d) restrict or object to our processing; (e) data portability; (f) withdraw consent at any time where processing is based on consent; and (g) lodge a complaint with the supervisory authority in your EEA member state, the UK or Switzerland. To exercise these rights, contact us at privacy@heycapto.com.

6. Security of your Personal Data

We have implemented administrative, technical, and physical safeguards designed to protect personal information from accidental loss and unauthorized access, use, alteration, and disclosure. These safeguards may include access controls, authentication measures, encryption in transit and/or at rest, backup procedures, monitoring, incident-response processes, and vendor-security controls, as appropriate for the nature of the information and the services provided. Any specific security commitments for enterprise customers should be set forth in the applicable customer agreement or security documentation.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The security of your personal information and data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information and data, we cannot guarantee its absolute security. Any natural or legal person who processes the data on behalf of the Company may have access to your personal information or data. These third-party vendors collect, store, use, process and transfer information about your activity on our platform in accordance with their privacy policies. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. In the event of a data breach affecting your personal information, we will notify affected users in accordance with applicable law and our internal incident response procedures.

7. Disclosure of Your Information

7.1 Information We May Disclose. Hey Capto may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business and who may be bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

To fulfill the purpose for which you provide it.

For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use which can be found at www.heycapto.com/terms and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

7.2 Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Where legally required, you may also manage non-essential cookies through the Website cookie-preference center or other controls made available on the Website. If you disable or refuse cookies, some parts of the Website may be inaccessible or may not function properly.

Third-Party Advertising. Hey Capto does not currently disclose personal information to unaffiliated third parties for their own third-party advertising or cross-marketing purposes. If that practice changes, Hey Capto will update this Privacy Policy and provide any required opt-out mechanism before doing so.

Promotional Offers from the Company. If you do not wish to have your email address or other business contact information used by Hey Capto to promote our products or services, you may opt out by following the unsubscribe instructions in our emails or by sending your request to privacy@heycapto.com.

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@heycapto.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

8. State Privacy Rights

If you are a resident of a U.S. state with an applicable comprehensive privacy law, you may have certain rights in relation to the personal information we collect from you, subject to applicable thresholds, exemptions, verification requirements, and limitations. These rights are not absolute, and we may decline a request where permitted by law. Depending on your state of residence and our legal obligations, these rights may include:

Right to know whether or not we are processing your personal data;
Right to access your personal data;
Right to correct inaccuracies in your personal data;
Right to request the deletion of your personal data;
Right to obtain a copy of the personal data you previously shared with us;
Right to non-discrimination for exercising your rights; and

Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”).

Depending on the state you live in, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota);
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland);
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon);
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota);
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California); and
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida).
To exercise any rights available to you under applicable law, please contact us at: privacy@heycapto.com. We may need to verify your identity and authority before fulfilling your request.

California residents may have additional rights under the California Consumer Privacy Act, as amended, to the extent it applies to Hey Capto and the information at issue. Those rights may include the right to know/access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights. To submit a request, contact us at: privacy@heycapto.com.

9. Children and Use by Minors

The Website is intended only for use by adults 18 years of age or older. The Website is not directed to, designed for, or intended for use by minors, and Hey Capto does not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will delete it promptly. If you believe that we have collected personal information from a minor, please contact us at privacy@heycapto.com.

10. Sensitive Personal Data Restriction

The Website is not designed to collect or process sensitive personal data. Unless we specifically request such information to comply with applicable law, we ask that you do not send us, and that you do not disclose to us through the Website, any sensitive personal data — including social-security numbers, passport numbers, driver’s-license numbers, payment-card numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric or genetic characteristics, trade-union membership, sexual orientation, or any criminal background information.

11. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Hey Capto Inc.

16 Polo Circle

Colorado Springs, CO 80906

Email: privacy@heycapto.com